Last updated: 10 July 2025

AmandaColours.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, shop with us, or interact with our content.

1. What Information We Collect

When you visit or interact with AmandaColours.com, we may collect the following types of information:

Personal Information

• Name

• Email address

• Postal address (for physical orders)

• Payment details (processed securely via third-party platforms like Stripe, PayPal, or WooCommerce)

• Order history

Non-Personal Information

• IP address

• Browser type

• Device information

• Site usage data via cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Fulfil your orders and deliver digital/physical products

• Send order confirmations, shipping updates, and related emails

• Respond to your questions or support requests

• Email you newsletters, updates, or promotional content (if you opt in)

• Improve our website, products, and customer experience

• Comply with legal obligations

We will never sell your personal data to third parties.

3. Email Marketing and Communications

If you subscribe to our email list (e.g., for Palette Pal, pre-order updates, or the Hello Colouring community), we will send occasional updates, special offers, or launch announcements.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly at hello@amandacolours.com.

4. Sharing Your Information

We only share your data with trusted third-party services necessary to run AmandaColours.com:

• WooCommerce (shop functionality)

• Stripe / PayPal (payment processing)

• ConvertKit (email communication and automations)

• Australia Post / Shipping carriers (delivery of physical items)

• Google Analytics (anonymous usage tracking)

These providers have their own privacy policies and are GDPR and/or Australian Privacy Act compliant.

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences

• Understand site traffic and visitor behaviour

• Improve website functionality and user experience

You can disable cookies via your browser settings at any time.

6. Protecting Your Information

We take appropriate measures to protect your information, including:

• SSL encryption for secure browsing and checkout

• Secure third-party payment gateways

• Limited access to customer data for operational needs only

7. Children’s Privacy

AmandaColours.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Request a copy of the data we hold about you

• Withdraw consent or unsubscribe from emails at any time

To exercise any of these rights, contact us at hello@amandacolours.com.

9. International Customers

Please note that if you’re ordering from outside Australia, your data may be processed or stored in countries that have different privacy laws. We do our best to keep your data secure regardless of your location.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we’ll update the “Last updated” date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch:

📧 hello@amandacolours.com