SHOP SUPPORT
SUPPORT & QUESTIONS
ABOUT THE PLANNERS
What’s the difference between the Premium and Standard planners?
The Premium planner features a disc-bound system, thicker paper, thick dividers with tabs, and a soft neutral design. The Standard planner is a paperback with standard paper, no tabs, and a brighter, fun aesthetic. Both have the same planning layouts and single-sided colouring pages.
Can I use alcohol markers in both planners?
The Premium planner is specifically designed with thicker paper which will minimise bleed-through of pens, however alcohol markers will still bleed through. The Standard planner is better suited for pencils, gel pens, and water-based markers, but heavier markers may bleed through.
Do the planners have the same colouring pages?
Yes! Both editions feature the same selection of hand-drawn colouring pages by our incredible featured illustrators.
Is the layout dated or undated?
Both planners are fully dated for the 2026 calendar year, with monthly and weekly spreads.
Do I need to buy extra pages or discs?
No extras are required! The Premium planner is ready to use as is, but you can add or rearrange pages if you like thanks to the disc-bound system.
Additional pages are available for purchase as digital downloads you can print yourself. Adding more pages may require the use of larger expander discs which are widely available elsewhere.
ORDERING & SHIPPING
When will the Premium planner ship?
Pre-orders will be shipped from Australia starting in early November 2025.
When can I order the Standard planner?
The Standard planner will be available from September 22nd, 2025 via Amazon with global shipping.
Do you ship internationally?
Yes! The Premium planner ships worldwide from Australia. Standard planners ordered through Amazon will ship via Amazon’s local fulfilment centres.
How much is shipping?
Shipping rates for the Premium planner are calculated at checkout based on your country. The Standard planner is eligible for Amazon’s usual shipping options.
Will I have to pay customs or taxes?
If you’re outside Australia, your country may charge customs fees or taxes upon delivery. Please check your local import guidelines.
PRE-ORDER BONUSES
What bonuses do I get if I pre-order the Premium planner?
- Launch discount
- Bonus clip-in bookmark
- Extra printable pages
- Early bird printable badge
PLUS – entry into the giveaway for your chance to win a full refund on the cost of your planner!
What happens after I pre-order?
You’ll receive a confirmation email and will be updated as we approach the shipping date in November. You’ll also receive your printable bonuses.
PRE-ORDER GIVEAWAY
What is the Pre-Order Giveaway?
Everyone who pre-orders the Premium Colouring Planner 2026 will automatically go into the draw to win a full refund of their planner purchase!
What’s the prize?
The lucky winner will receive a full refund on the cost of their Premium Colouring Planner. Shipping costs are not included in the refund.
How do I enter?
Simply pre-order your Premium Colouring Planner—no extra steps required! All pre-orders are automatically entered into the giveaway.
When will the giveaway be drawn?
The giveaway will be drawn in early November 2025, just as pre-orders begin shipping.
How will I know if I’ve won?
The winner will be notified via the email address provided at checkout. Be sure to check your inbox (and your spam folder) around the time shipping begins.
Can I enter more than once?
Yes! Each Premium planner pre-ordered counts as one entry. Order multiple planners to increase your chances.
Is this giveaway open internationally?
Yes, the giveaway is open to everyone who pre-orders, no matter where you live.
What happens if I win?
If you win, your refund will be processed directly back to your original payment method. I’ll be in touch by email to arrange the details.
What if I don’t respond to the winner’s email?
If the winner doesn’t respond within 3 days, a new winner will be drawn. Please keep an eye on your inbox in early November!